ELECTRONIC CONTRACT FOR THE SALE OF PRODUCTS

MAKIS & NIKOS

The following terms constitute the Basic Terms of the Electronic Agreement for the Online Sale of Products (hereinafter the “Agreement”) between:

1. of the general company with the name "MAKIS AND NIKOS FURNITURE O.O." and the distinctive title "MAKIS AND NIKOS", with G.E.MH. 130441006000 and A.F.M. 800579306, based in Thessaloniki, at 1 Siatistis Street (hereinafter "Company") and

2. of any contract – accept these Terms by ordering, electronically, any of the items sold by the Company, through its Online Store / E-Shop (hereinafter "Consumer").

Anyone who disagrees with any of the terms below is requested to refrain from accepting them.

 

Introduction – Context

1. The Agreement constitutes a distance commercial agreement and is governed by national and European Consumer Law.

2. The Company applies, in addition, the Code of Consumer Ethics for Electronic Commerce (Government Gazette 969b / 22-03-17).

1. Contract Activation

1. The Agreement is valid from the point in time when the Consumer, cumulatively, i) accepts these Terms (by "clicking" on the corresponding icon) and ii) completes the electronic order (hereinafter "Order"), with the procedure of the following Condition.

2. In this case, the Contract with all the details of the Order will be available to the Consumer, in an electronically storable and printable version, for archiving and any further review.

2. Procedure and Order Form

A. Procedure

1. The Consumer declares his interest in the Purchase / Order of a Product (by "clicking" on the corresponding icon).

2. Completes the Order Form and submits it to the Company (by "clicking" on the "Complete Order" icon).

By clicking on the relevant option, and on the condition of full payment of the price - in one of the available ways, of Condition 2B6 -, a unique number is assigned to the Order, through which it is, electronically, accessible by the Consumer and by the Business.

B. Order Form

The Order is completed by the Consumer (by "clicking" on the corresponding icon) if, previously, all the following elements have been specified in the relevant Form:

  1. Sold Item (Product). The Company offers for sale all items that, at any time, appear as available on its Electronic Store / E-shop website, https://shop.makis-nikos.gr (hereinafter "Products"). The Products of the Contract are selected by the Consumer (by "clicking" on the corresponding icon).
  2. Total Purchase Cost. After the Consumer has selected the Product, he is informed of the Total Purchase Cost, which includes the purchase price (including VAT), transport costs and any other necessary expenses, such as, but not limited to, the cost of insurance of the Product sold.
  3. Delivery time. The Delivery Time is determined by the Company's automated System, with the dominant criterion being the fastest possible delivery. The accuracy of meeting the Delivery Time is subject to the smooth and unhindered transportation of the Product by the Transport Company.
  4. Place of Delivery. The Consumer chooses the place to which the Product will be delivered, adding the details of this place to the relevant electronic form.
  5. Recipient. The Consumer chooses the person who will receive the Product, adding the identity details of this person, in the relevant electronic form. It is critical to identify this person, as this is who will come into contact with the Product first. In the event that the Recipient is a person other than the Consumer, it is considered that he has been authorized by the latter to receive the Product.
  6. Means of payment. The Consumer chooses one of the available payment methods by filling out the relevant electronic form.

The available Payment Methods are:

  1. By deposit to the following bank account:
    EUROBANK
    BIC: ERBKGRAA
    IBAN: GR8002601180000440200669174
    BENEFICIARY: MAKIS AND NIKOS OE
  2. By Credit or Debit card (Visa, Mastercard)
  3. Via Paypal

3. Product Receipt by the Recipient / Consumer

  1. Receipt of the Product is considered the acquisition by the Consumer of the physical possession of the Product, which occurs when it is delivered to him by the employee of the Transport Company. THE
  2. The Consumer is obliged to receive the Product within five (5) working days, from the day of the first notification of the Transport Company, for collection.
  3. Receipt of the Product by the Consumer constitutes a presumption of approval of the adequacy of the (outer) packaging of the Product. Therefore, the Consumer, upon receipt, must make sure that the packaging of the Product is, in fact, perfect.
  4. In the event that the Consumer notices any wear or damage to the Product's packaging, it is recommended that he immediately take the following actions: a) Deny the Transport Company's employee Receipt of the Product, b) Immediately photograph the wear or damage of the packaging and c) to communicate directly - within five (5) working days - with the Company, at the e-mail address info@makis-nikos.gr, sending the relevant photos and stating that he wishes to replace the Product.
  5. The passage of the above period of five days - either from the Consumer's first notification of Receipt (Term 2) or from the Refusal of Receipt (Term 4) - without receipt by the Consumer and without notification to the Company, constitutes an implicit withdrawal by the Consumer from the Agreement and has the consequences of Condition 4C below.

4. Quality Assurance and Corporate Responsibility

  1. The Company guarantees that the Products meet all the necessary specifications and meet the purpose of their manufacture, in the context of their diligent use and management.
  2. The Company is obliged towards the Consumer, in accordance with articles 534 et seq. of the Civil Code, to replace any Product, which, as evidenced, will show any real defect or lack of any contracted quality, provided that - within the deadline for exercising the right Withdrawal - send to the Company's address info@makis-nikos.gr photos clearly showing the defect or lack.
  3. In any case, the Company grants the Consumer the guarantee of the Supplier / manufacturer, the Product, company.
  4. Of course, the Company is not responsible for any delay in Delivery, which will be directly or indirectly, the result of a delay in the Transportation, or any version of Force Majeure (see indicatively: natural disaster, declaration of War, Capital Controls).
  5. The Company, despite its efforts, cannot, at any time, ensure the non-existence of (any) discrepancies between the specifications of the Products and those appearing in the corresponding photographs accompanying the Products, which are granted to the Company by the Suppliers of the Products and, of course, are the intellectual property of the latter. In case of finding any discrepancy, the Consumer is recommended to contact the Company immediately.

5. Protection of Intellectual Property

  1.  The Logos, Marks, Photographs and any kind of Intellectual Property Rights contained on the website, https://shop.makis-nikos.gr belong to the Company and its Suppliers and are protected by Greek, European and international Intellectual Property rules.
  2. The Consumer shall refrain from, of any nature, use of these Rights, without the consent of the respective beneficiary.

6. "Links" (hyperlinks) to other websites

  1. On the website of the Company's Online Store there are "hyperlinks", which refer to the websites of other companies, for the convenience of the Consumer.
  2. The Company does not (may not) control the availability, content, privacy policy, quality and completeness of the services of these websites. Therefore, it does not approve, accept and is not (may be) responsible for the content of any of these websites.

7. Security of Transactions – Protection of Personal Data

A. In general

  1. The Company requests and receives Personal Data (hereinafter "Data"), which are absolutely necessary for carrying out any commercial transaction, including the completion of the Consumer's Unjustified Withdrawal process.
  2. The Data does not include those that the Law considers "sensitive", i.e. data concerning racial or ethnic origin, political opinions, religious or philosophical beliefs, membership in associations, unions and trade unions, health, social welfare as well as those relating to criminal prosecutions or convictions. The Company expressly declares that it does not wish to receive sensitive data and bears no responsibility for any leakage of any of them, in the context of an electronic transaction or on the occasion of such.
  3. The Company surrounds the Data with maximum technical protection, within the framework of Greek and international rules.
  4. The Data may be used by the Company for its development and the improvement of the quality of its Products, with the ultimate goal of maximizing the benefit and satisfaction of its Customers. This use includes, of any nature, legal actions to promote products.

B. Business Obligations – Privacy Policy

  1. The Data collected by the Company for the purpose of transactions with Consumers are not disclosed or transmitted to third parties, without the prior information or consent of the person concerned. However, the Company may be obliged, within the framework of the current Legislation and based on enforceable titles or government orders, to disclose Data to competent national and supranational administrative authorities (Prosecutors, Prosecution Services, etc.).
  2. The Consumer is entitled to have direct access to information on the subjects of his Data, to object, in writing, to the use of these in future promotional actions of the Company, to request and confirm, in writing, their partial or total deletion from the Company's records , to request, in writing, their correction or completion, to be informed of the time and method of initial acquisition of his Data by the Company, as well as to be informed of the applied methods of protecting his Data.
  3. From the time of each written statement of the Consumer, according to the previous paragraph, the Company will comply with it in the fastest, technically feasible, time.

8. Product Promotion Policy

  1. As part of the Policy of Continuous Promotion of its Products, the Company prepares and sends its Customers Newsletters ("Newsletters").
  2. The Consumer registers in the relevant service, by selecting the relevant indication of "acceptance of receiving the Company's Newsletter", either during the Creation of a Customer Account, or, before / without any transaction, by registering his electronic address in the relevant field of the Company's website.
  3. Subscription to the Newsletters is carried out using a "double opt-in" process, through which the registered Consumer receives an e-mail message, asking him to confirm his subscription. This confirmation is necessary in order to prevent the registration of e-mail addresses that do not belong to the subscriber himself. His consent to the processing of his personal data for these purposes is obtained by confirming his registration.
  4. The Consumer, by subscribing to the Company's Newsletters, declares that he agrees, in order for personalized collections of news, offers and other information, related to the Company's Newsletter, to be created and sent to him, without financial burden.
  5. The Company reserves the right to delete any recipient from the newsletter lists, without justification.

9. Pricing Policy

  1. The Prices of the Products of the online Store are, as a rule, lower than the prices of similar products available through the physical store.
  2. The Company has the right, at any time, to change the Prices of its Products.
  3. The Company may, from time to time, have Products which, according to their Producers, are produced for the last time. These Products carry some relevant information ("stock", "clearance", "last pieces" etc.) and their prices are determined directly by their respective Suppliers - Producers.
  4. For the best service, the Consumer is recommended to inform the Company of any significant difference between the price of the Product he wishes to buy and similar products in other online stores.

10. Obligations of the Consumer

The Consumer is obliged and bound, in particular, for the following:

  1. To have reached the age of eighteen (18), before any transaction with the Company.
  2. To state true facts.
  3. Not to receive the Product, if he finds that its packaging is, in any way, damaged.
  4. To inform the Company immediately and in writing about any problem regarding the Product, its receipt or its return, after exercising the Right of Withdrawal, including sending photos, with (any) defects or deficiencies.
  5. To receive the Product and, at least within the Period of the Right of Withdrawal, to use the Product with the utmost diligence, ensuring that its value is not reduced, even through the negligence of the same or another person.

11. Disputes

A. Amicable Resolution – Litigation

  1. Business and Consumer undertake to make every effort to amicably resolve any (if any) dispute.
  2. In case of failure to reach an amicable resolution, the Courts of the seat of the Company are competent.

B. Electronic Alternative Consumer Dispute Resolution

The Consumer has the possibility to make use of the pan-EU platform for electronic resolution of consumer disputes (EDR platform), at the following link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show ,

in application of the provisions of Regulation (EU) 524/2013), through which consumers submit their complaint, then forwarding it to the relevant ADR (Alternative Dispute Resolution) body.

Contact information

Please ask us for any clarification on the above terms:

Company: MAKIS AND NIKOS FURNITURE O.O.

Tel.: 2310 699 831

Email: info@makis-nikos.gr

Tach. Address: Siatistis 1, Thessaloniki